As part of some proactive event review, members of the client’s security team used Target to identified a high usage trend on one particular store loyalty card only on self-service checkouts.
The system identified multiple transactions over a prolonged period, upon reviewing the transactions and the synchronised video, Target showed the same person re-using a promotional barcode to dishonestly gain additional loyalty points.
The loyalty points accumulated to a significant amount over as relatively short period of time, with the offender realising a large personal gain from the use of the conversion of the points.
The investigation led to the arrest and criminal charges being brought against the individual.
Target showed that the integration of many systems in a store, allowed risks to be identified, supported a complete investigation, and the data and video evidence was collated by Target leading to a successful prosecution.