Many risks and losses identified by Target, that happen inside customers businesses would not be straight forward, or easy to spot without the power of Target. A high percentage of cases dealt with through Target would not be identified by monitoring CCTV alone.
In a one incident, the software identified an unusual spike in suspended transactions, aggregated data displayed through Target quickly identified the link between the transactions and a specific member of staff.
Customer’s genuine purchases were being suspended after customer payment was received. The cashier was later removing cash form the till, no shorts or overs were identified by normal business practice due to the suspended transactions in the PoS system.
The resulting loss is in stock, cash and lack of product availability for customers. Thankfully this customer was protected by Target and the staff member was quickly moved from employed to arrested.
Target provides retailers with a quick payback and gives ongoing return on investment.