Running in the Family - The High Cost of Collusion
Targets always on monitoring of all your connected systems provides a high level of protection for your business.
Losses involving staff is still high in the ratio of causes of loss, these can be from a variety of issues such as refunds, stealing cash, grazing, loyalty card misuse and fraud.
In an incident, one cashier was identified through Target with a high occurrence rate of voided items. During the investigation, synchronised CCTV showed voided items were being passed to a person (now known to be a family member) on a regular basis.
Live alerts were set up on Target to trigger on the next transaction involving the known cashier, against a specific loyalty card and including voided items.
The next time it happened, the persons involved were detained and the whole historical case file created through Target was passed to the Police.